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Smart solutions for utility management
Streamline revenue processes, improve operational efficiency and reduce business risk
Property Managers and Developers
Body Corporates, Homeowners Associations and Managing Agents
Alternative Energy Generators and Independent Power Providers
Municipalities and Utility Providers
Meter Reading Companies
Student Accommodation
Consumer
Property Managers and Developers
The most significant challenge that Property Managers and Developers face is that of under recovery of utilities. To overcome this challenge and to ensure on-time and in-full revenue recovery, it is essential to ensure:
- Accurate and verifiable meter reads
- Application of relevant and optimal tariffs
- Identification of bypassed meters
- Detection of leaks and wastage
- On-time and correct billing
Benefits
Maintained, accurate, comprehensive tariffs and rates for all public tariffs and rates in South Africa
Bypass detection with immediate remote termination of electricity to the meter
Illegal use and “free” electricity will no longer be an issue and financial losses will be negated
Reduction in the management and administration of electricity usage
Portfolio and real-time revenue management.
No hidden fees, for example communication.
No data centre and infrastructure costs.
Absolutely no long-term license fees
SaaS pricing model, with immediate access to upgrades and updates
Unlimited audit trail, in that data can be kept for an unlimited period
Strict compliance to data privacy laws and POPI compliance
Direct contact with consumers allows for transparency and trust
By implementing the WeBill Solution, Property Managers and Developers are assured that the correct processes are implemented and executed. Accurate billing, reduction in errors and billing queries will ensure on-time, in-full revenue collection.
Accurate and Verifiable Meter Reads
The WeBill Solution can ensure accurate and verifiable meter reads in several different ways:
Ownership of Reads
The Field Manager Module empowers Property Managers and Developers to manage and control the physical reading of meters.
Real-Time Visibility
Meter readers are centrally managed, assigned meter reading schedules and routes on a smart device; and tracked and traced in the field, all in real-time.
Consumer App
This application enables consumers to submit their own meter reads, with a built-in quality control process.
Smart Prepaid Meter
The WeBill Smart Prepaid Electrical Meter sends a consumption reading on the hour, every hour.
Application of Relevant and Optimal Tariffs
Tariff complexities are addressed to ensure that the correct and optimal tariff is applied to the accurate reading. The WeBill
system accommodates the proposed Eskom prepaid Time of Use (ToU) tariff structure.
Smart Prepaid Electrical
Identification of Meters Being Bypassed
The overriding and bypassing of meters is a common practice. Consumers can consume a utility, without consumption being measured. Consumers therefore consume the utility free of charge.
With regards to post-paid meters, the Field Manager Module assures accurate and verifiable meter reads.
In the case of prepaid electrical meters, the WeBill Smart Prepaid Electrical Meter sends a consumption reading on the hour every hour. If the hourly messages are not forthcoming, this could be an indication that the meter has been bypassed. In this case a notification will be sent, and a physical verification of the meter could be performed. If it is found that the meter has been by-passed, they meter can be switched off.
Detection of Leaks and Wastage
Water leaks are detected and reported on, indicating the number of liters per hour wasted.
On-time and Correct Billing
With real-time, accurate meters reads and the seamless application of correct tariffs, on-time and correct billing instructions are available.
With correct invoices, comes a reduction in billing queries and on-time, in-full revenue recovery.
Body Corporates, Homeowners Associations and Managing Agents
Body Corporates, Homeowners Associations and Managing Agents face the very real challenge of ensuring that not only all residents pay, but that they pay the correct amount for their utility consumption. The frustrations of getting meters read, billing correctly, dealing with billing queries and getting payment are significant. In some instances, tenants/owners do not pay for their consumption and the onus falls on the paying members. The implementation of the WeBill solution does away with all these frustrations.
To overcome these frustrations and to ensure on-time and in-full revenue recovery, it is essential to ensure:
- Accurate and verifiable meter reads
- Application of the relevant and optimal tariffs
- Identification of bypassed meters
- Detection of leaks and wastage
- On-time and correct billing
Benefits
Maintained, accurate, comprehensive tariffs and rates for all public tariffs and rates in South Africa
Bypass detection with immediate remote termination of electricity to the meter
Should a meter be tampered with, the near-real-time tracking will identify this and report in under an hour
Illegal use and “free” electricity will no longer be an issue and financial losses will be negated
Portfolio and real-time revenue management
No hidden fees, for example communication
Body Corporates and HOAs are no longer burdened with unpaid utility bills
SaaS pricing model, with immediate access to upgrades and updates
Reduction in the management and admin of electricity usage
Strict compliance to data privacy laws and POPI compliance
Unlimited audit trail, in that data can be kept for an unlimited period
Direct contact with consumers allows for transparency and trust
No data centre and infrastructure costs
Bi-weekly settlement of account
Absolutely no long-term license fees
By implementing the WeBill Solution, Body Corporates, Homeowners Associations and Managing Agents are assured that the correct processes are implemented and executed. Accurate billing, reduction in errors and billing queries will ensure on-time, in-full revenue collection.
Accurate and Verifiable Meter Reads
The WeBill Solution can ensure accurate and verifiable meter reads in several different ways:
Ownership of Reads
The Weill Field Manager Module empowers Body Corporates, Homeowners Associations and Managing Agents to manage and control the physical reading of meters.
Real-Time Visibility
Meter readers are centrally managed, assigned meter reading schedules and routes on a smart device; and tracked and traced in the field, all in real-time.
Consumer App
This application enables consumers to submit their own meter reads, with a built-in quality control process.
Smart Prepaid Meter
The WeBill Smart Prepaid Electrical Meter sends a consumption reading on the hour, every hour.
Application of Relevant and Optimal Tariffs
Tariff complexities are addressed to ensure that the correct and optimal tariff is applied to the accurate reading. The WeBill system accommodates the proposed Eskom prepaid Time of Use (ToU) tariff structure.
Smart Prepaid Electrical
Identification of Meters Being Bypassed
The overriding and bypassing of meters is a common practice. Consumers can consume a utility, without consumption being measured. Consumers therefore consume the utility free of charge.
With regards to post-paid meters, the Field Manager Module assures accurate and verifiable meter reads.
In the case of prepaid electrical meters, the WeBill Smart Prepaid Electrical Meter sends a consumption reading on the hour every hour. If the hourly messages are not forthcoming, this could be an indication that the meter has been bypassed. In this case a notification will be sent, and a physical verification of the meter could be performed. If it is found that the meter has been by-passed, they meter can be switched off.
Detection of Leaks and Wastage
Water leaks are detected and reported on, indicating the number of liters per hour wasted.
On-time and Correct Billing
With real-time, accurate meters reads and the seamless application of correct tariffs, on-time and correct billing instructions are available.
With correct invoices, comes a reduction in billing queries and on-time, in-full revenue recovery.
Alternative Energy Generators and Independent Power Providers
The WeBill Solution supports the proposed new Eskom strategies of Offset (net-billing) and Wheeling of energy.
Offset
To deal with energy shortages and load-shedding, many organizations such as Property Developers, Body Corporate and Homeowners Associations have decided to generate alternative energy. Where the customer owns and operates a generating device, which is operated in parallel with the grid. The customer gets a credit on the electricity bill for surplus energy produced and not consumed immediately. This energy gets feed into the grid.
A single bidirectional meter is required to measure both the usage and any exported energy. The WeBill Smart Prepaid Electrical Meter is a bidirectional meter and supports this requirement.
Wheeling
Where energy is generated to on-sell to organisations. Wheeling is not allowed for generators and loads connected at low voltage. Generators can nominate more than one buyer, but Eskom may reserve the right to limit the number.
Benefits
Maintained accurate, up-to-date and comprehensive consumption and supply information
Bypass detection with immediate remote termination of electricity to the meter
Should a meter be tampered with, the near-real time tracking will identify this and report in under an hour
A simple, SaaS pricing model, with immediate access to upgrades and updates
No hidden fees, for example communication
Strict compliance to data privacy laws and POPI compliance
Reduction in the management and admin of electricity usage
Unlimited audit trail, in that data can be kept for an unlimited period
Direct contact with consumers allows for transparency and trust
No data centre and infrastructure costs
Bi-weekly settlement of account
Absolutely no long-term license fees
Application of Relevant and Optimal Tariffs
In some cases, Property Developers, Body Corporate and Homeowners Associations have decided to generate alternative energy for private consumption and have no requirement to offset to Eskom. The WeBill Solution supports the ability to measure the energy as supplied by the grid and the energy as supplied by the alternative generation.
Municipalities and Utility Providers
Illegal connections, non-payment and the bypassing of meters pose a significant financial loss and burden on municipalities and utility providers.
Customer trust has been compromised in that many customers believe that meters are not being read, not being read regularly enough and in some cases, estimates are used for billing purposes. Compromised customer trust could translate into a significant amount of billing queries, reluctance to pay and late payments. Furthermore, customers often experience a high level of frustration when trying to report faults.
By continuing to use the current systems and infrastructure, the problems and challenges only get worse and more entrenched. To ensure that these challenges are overcome, and that municipalities and utility providers get paid, in full and on-time, a new and different approach to dealing with these challenges is required.
The use of modern technology, loT and bi-directional communication ensures a new and effective approach, guaranteeing full revenue recovery.
Benefits
Maintained, accurate, comprehensive tariffs and rates for all public tariffs and rates in South Africa
Bypass detection with immediate remote termination of electricity to the meter
Illegal use and “free” electricity will no longer be an issue and financial losses will be negated
Reduction in the management and administration of electricity usage
Portfolio and real-time revenue management
No hidden fees, for example communication
No data centre and infrastructure costs
Absolutely no long-term license fees
SaaS pricing model, with immediate access to upgrades and updates
Unlimited audit trail, in that data can be kept for an unlimited period
Strict compliance to data privacy laws and POPI compliance
Direct contact with consumers allows for transparency and trust
Accurate and Verifiable Meter Reads
The WeBill Solution can ensure accurate and verifiable meter reads in several different ways:
Ownership of Reads
The Field Manager Module enables municipalities and utilities to effectively manage, schedule and route their own meter readers in the field.
Real-Time Visibility
Meter readers are centrally managed, assigned meter reading schedules and routes on a smart device; and tracked and traced in the field, all in real-time.
Quality Control
Robust quality control process to ensure the accuracy of reads. Rest assured that the correct meters are being read, at the right time and place.
Manage Contractors
If the meter reading function is outsourced, municipalities and utilities can effectively manage the contractors.
Application of Relevant and Optimal Tariffs
Tariff complexities are addressed to ensure that the correct and optimal tariff is applied to the accurate reading. The WeBill
system accommodates the proposed Eskom prepaid Time of Use (ToU) tariff structure.
Smart Prepaid Electrical
Identification of Meters Being Bypassed
The overriding and by-passing of meters is a common practice. Consumers can consume a utility, without consumption being measured. Consumers therefore consume the utility free of charge.
With regards to post-paid meters, the Field Manager Module assures accurate and verifiable meter reads.
In the case of pre-paid electrical meters, the WeBill Smart Prepaid Electrical Meter sends a consumption reading on the hour every hour. If the hourly messages are not forthcoming, this could be an indication that the meter has been by-passed. In this case a notification will be sent, and a physical verification of the meter could be performed. If it is found that the meter has been by-passed, they meter can be switched off.
Detection of Leaks and Wastage
Water leaks are detected and reported on, indicating the number of liters per hour wasted.
On-time and Correct Billing
With real-time, accurate meters reads and the seamless application of correct tariffs, on-time and correct billing instructions are available.
With correct invoices, comes a reduction in billing queries and on-time, in-full revenue recovery.
Meter Reading Companies
Managing the schedules of meter readers, ensuring the relevant meters are read at the appropriate time, verifying the accuracy of the reads, and getting the information back in time to invoice on time, is a process open to human error, time delays and inaccuracies. The WeBill Field Manager Module eliminates the typical problems associated with manual meter reads, ensuring near-real-time, verifiable meter reads. It drastically reduces processing time, improves cash flow, and reduces time consuming human intervention and errors.
Benefits
Effective scheduling and routing of agents
Accurate, verifiable and on-time billing
Quality control of meter reads
Accurate and verifiable meter reads
Elimination of human intervention, error reduction, quicker processing time
Reduction in billing queries, resulting in faster settlement
Real-time tracking and managing of agents in the field
Accurate and Verifiable Meter Reads
The WeBill Field Manager Module empowers meter reading companies to manage and control the physical reading of meters.
Advanced Scheduling
The Field Manager Module enables meter reading companies to effectively manage, schedule and route meter readers in the field.
Real-Time Visibility
Meter readers are centrally managed, assigned meter reading schedules and routes on a smart device; and tracked and traced in the field, all in real-time.
Quality Control
Robust quality control process to ensure the accuracy of reads. Rest assured that the correct meters are being read at the right time and place.
Student Accommodation
The need for landlords to be able to provide affordable prepaid solutions to students is critical. The WeBill prepaid metering solution addresses this requirement, where each student is responsible for their own consumption and payment thereof, ensuring that the landlord gets fully reimbursed. Where students share accommodation, the WeBill Solution supports the allocation of one or more consumers (students) to one meter. This ensures that each student associated to the meter pays the correct amount for their consumption.
The WeBill prepaid solution works on a wallet-based system, where students can top-up their accounts using their mobile devices. There is no longer a need to buy physical tokens, eliminating the risk of losses and fraud. Students top-up their accounts and as they consume the balance on their account diminishes. If there is no money in their account, the meter turns off and consumption is stopped.
The WeBill Solution ensures that students pay for what they consume and that landlords recover in full.
Application of Relevant and Optimal Tariffs
Tariff complexities are addressed to ensure that the correct and optimal tariff is applied to the accurate reading. The WeBill
system accommodates the proposed Eskom pre-paid Time of Use (ToU) tariff structure.
Smart Prepaid Electrical
Identification of Meters Being Bypassed
The overriding and by-passing of meters is a common practice. Consumers can consume a utility, without consumption being measured. Consumers therefore consume the utility free of charge.
With regards to post-paid meters, the Field Manager Module assures accurate and verifiable meter reads.
In the case of pre-paid electrical meters, the WeBill Smart Prepaid Electrical Meter sends a consumption reading on the hour every hour. If the hourly messages are not forthcoming, this could be an indication that the meter has been by-passed. In this case a notification will be sent, and a physical verification of the meter could be performed. If it is found that the meter has been by-passed, they meter can be switched off.
Detection of Leaks and Wastage
Water leaks are detected and reported on, indicating the number of liters per hour wasted.
On-time and Correct Billing
With real-time, accurate meters reads and the seamless application of correct tariffs, on-time and correct billing instructions are available.
With correct invoices, comes a reduction in billing queries and on-time, in-full revenue recovery.
Consumer
Available to end-users on their smart devices, consumers can manage and control their utility consumption, behaviour and spend. Through the WeBill Wallet system, consumers can purchase their required utility in the comfort of their own home, basically wherever and whenever they need. The hassle, cost and inconvenience of purchasing tokens and loading the meter is a thing of the past.
The wallet-based purchasing system and Consumer Mobile Application.
No more STS tokens
No more fraudulent tokens
In the comfort of anywhere, consumers allocate an amount of money to their wallet and an amount to their meter/s
As consumption happens, the amount allocated to the meter reduces. When a threshold limit is reached, the consumer gets a message to top-up the wallet
On the mobile app, the consumer can manage their entire experience, top-up their wallet, and view their consumption by getting real-time information
Another benefit to the consumer is that they get more “bang for their buck”. Presently with the STS token, there is a fee of between 12 % – 20% on the purchase of STS tokens, as the supply chain is long. With the wallet system, the fee percentage is between 5.5% – 8.5%
This entire process ensures a quick turnaround of revenue recovery to the provider. Our solution can be set up to make payments to the provider as often as required.
The WeBill Consumer App provides Convenience, Comfort and Control.
Benefits
The Wallet eliminates the inconvenience of purchasing costly STS tokens
Real-time information allowing informed consumption choices
Notification when the limit threshold is reached, ensuring a timeous wallet top-up
As long as the wallet has a credit balance, the available funds can be used to purchase directly from the app, without ever having to visit a point of sale
As the ‘middleman’ chain is shortened, the consumer gets more for their money, as the traditional percentage of spend is not being syphoned off by the middleman chain
Main Features of the Consumer App
The WeBill Solution can ensure accurate and verifiable meter reads in several different ways:
Dissemination of Consumer Information
Consumers have real-time access to their consumption and spend information. With this information consumers can modify their consumption behaviour to ensure the most cost-effective use of their utilities. The consumer can use more and pay less, just by effectively managing utility consumption behaviour.
Money Management
WeBill has replaced the token system with the Wallet system. The consumer has their own unique wallet account, into which money is paid. The consumer can top-up their wallet, wherever and whenever using the Consumer App, either by making a credit card payment or by EFT. As consumption happens the monetary balance decreases. When a predetermined threshold is reached, a notification is sent to advise the consumer to top-up. No more running out of credit.
We're launching on the 16th of February 2023
Please register here to receive an invite
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