Multi-purpose Properties
The utility management of multi-purpose properties is notoriously difficult. These properties can have a mixture of commercial, industrial, residential and governmental aspects. Within a single property, there can be different meters and tariffs. Consequently, these properties also have different types of customers. They may also have a mixture of prepaid and postpaid billing.
Catering for vacant spaces and common areas is complicated. Different reading and billing schedules and, in some cases, different utility providers only increase the complexity.
A common feature of these types of properties are continually changing tenancies and frequent repurposing and rearrangement of units. Units can be subdivided, divisions can be broken down, what was industrial can become commercial, and what was commercial can become residential. The utility needs of these multi-purpose properties require many man-hours and a myriad of expensive systems.
The WeBill Portfolio Module enables the dynamic repurposing and reclassification of units within a property without the loss of any historical configurations. Repurposing and reclassification complexities are simplified and centralised. Capturing renovation changes will guarantee utility integrity.
Multi-purpose properties have intricate common property implications. WeBill has the ability to easily and intuitively fine-tune even the most complex common area requirements. Almost any common area contractual definitions can be reflected within WeBill.
Varying reading and billing schedules can be consolidated by WeBill to continuously provide accurate and up-to-date utility revenue balance. The Organisation is constantly aware of potential losses and risks emanating from the building’s utility usage.
Utility interruptions within complex buildings can have far-reaching consequences for valuable tenants. In many instances, these interruptions go unnoticed by the building managers. WeBill’s robust alerting and fault reporting coupled with straight-through processing to the Field Manager, ensure emergency situations are dealt with immediately.