Solutions
Streamline revenue processes, improve operational efficiency and reduce business risk
Property Managers and Developers
Body Corporates, Homeowners Associations and Managing Agents
Alternative Energy Generators and Independent Power Providers
Municipalities and Utility Providers
Meter Reading Companies
Student Accommodation
Consumer
Property Managers and Developers
The most significant challenge that Property Managers and Developers face is that of under recovery of utilities. To overcome this challenge and to ensure on-time and in-full revenue recovery, it is essential to ensure:
- Accurate and verifiable meter reads
- Application of relevant and optimal tariffs
- Identification of bypassed meters
- Detection of leaks and wastage
- On-time and correct billing
Benefits
By implementing the WeBill Solution, Property Managers and Developers are assured that the correct processes are implemented and executed. Accurate billing, reduction in errors and billing queries will ensure on-time, in-full revenue collection.
Accurate and Verifiable Meter Reads
The WeBill Solution can ensure accurate and verifiable meter reads in several different ways:
Application of Relevant and Optimal Tariffs
Tariff complexities are addressed to ensure that the correct and optimal tariff is applied to the accurate reading. The WeBill
system accommodates the proposed Eskom prepaid Time of Use (ToU) tariff structure.
Smart Prepaid Electrical
Identification of Meters Being Bypassed
The overriding and bypassing of meters is a common practice. Consumers can consume a utility, without consumption being measured. Consumers therefore consume the utility free of charge.
With regards to post-paid meters, the Field Manager Module assures accurate and verifiable meter reads.
In the case of prepaid electrical meters, the WeBill Smart Prepaid Electrical Meter sends a consumption reading on the hour every hour. If the hourly messages are not forthcoming, this could be an indication that the meter has been bypassed. In this case a notification will be sent, and a physical verification of the meter could be performed. If it is found that the meter has been by-passed, they meter can be switched off.
Detection of Leaks and Wastage
Water leaks are detected and reported on, indicating the number of liters per hour wasted.
On-time and Correct Billing
With real-time, accurate meters reads and the seamless application of correct tariffs, on-time and correct billing instructions are available.
With correct invoices, comes a reduction in billing queries and on-time, in-full revenue recovery.
Body Corporates, Homeowners Associations and Managing Agents
Body Corporates, Homeowners Associations and Managing Agents face the very real challenge of ensuring that not only all residents pay, but that they pay the correct amount for their utility consumption. The frustrations of getting meters read, billing correctly, dealing with billing queries and getting payment are significant. In some instances, tenants/owners do not pay for their consumption and the onus falls on the paying members. The implementation of the WeBill solution does away with all these frustrations.
To overcome these frustrations and to ensure on-time and in-full revenue recovery, it is essential to ensure:
- Accurate and verifiable meter reads
- Application of the relevant and optimal tariffs
- Identification of bypassed meters
- Detection of leaks and wastage
- On-time and correct billing
Benefits
By implementing the WeBill Solution, Body Corporates, Homeowners Associations and Managing Agents are assured that the correct processes are implemented and executed. Accurate billing, reduction in errors and billing queries will ensure on-time, in-full revenue collection.
Accurate and Verifiable Meter Reads
The WeBill Solution can ensure accurate and verifiable meter reads in several different ways:
Application of Relevant and Optimal Tariffs
Tariff complexities are addressed to ensure that the correct and optimal tariff is applied to the accurate reading. The WeBill system accommodates the proposed Eskom prepaid Time of Use (ToU) tariff structure.
Smart Prepaid Electrical
Identification of Meters Being Bypassed
The overriding and bypassing of meters is a common practice. Consumers can consume a utility, without consumption being measured. Consumers therefore consume the utility free of charge.
With regards to post-paid meters, the Field Manager Module assures accurate and verifiable meter reads.
In the case of prepaid electrical meters, the WeBill Smart Prepaid Electrical Meter sends a consumption reading on the hour every hour. If the hourly messages are not forthcoming, this could be an indication that the meter has been bypassed. In this case a notification will be sent, and a physical verification of the meter could be performed. If it is found that the meter has been by-passed, they meter can be switched off.
Detection of Leaks and Wastage
Water leaks are detected and reported on, indicating the number of liters per hour wasted.
On-time and Correct Billing
With real-time, accurate meters reads and the seamless application of correct tariffs, on-time and correct billing instructions are available.
With correct invoices, comes a reduction in billing queries and on-time, in-full revenue recovery.
Alternative Energy Generators and Independent Power Providers
The WeBill Solution supports the proposed new Eskom strategies of Offset (net-billing) and Wheeling of energy.
Offset
To deal with energy shortages and load-shedding, many organizations such as Property Developers, Body Corporate and Homeowners Associations have decided to generate alternative energy. Where the customer owns and operates a generating device, which is operated in parallel with the grid. The customer gets a credit on the electricity bill for surplus energy produced and not consumed immediately. This energy gets feed into the grid.
A single bidirectional meter is required to measure both the usage and any exported energy. The WeBill Smart Prepaid Electrical Meter is a bidirectional meter and supports this requirement.
Wheeling
Where energy is generated to on-sell to organisations. Wheeling is not allowed for generators and loads connected at low voltage. Generators can nominate more than one buyer, but Eskom may reserve the right to limit the number.
Benefits
Application of Relevant and Optimal Tariffs
In some cases, Property Developers, Body Corporate and Homeowners Associations have decided to generate alternative energy for private consumption and have no requirement to offset to Eskom. The WeBill Solution supports the ability to measure the energy as supplied by the grid and the energy as supplied by the alternative generation.
Municipalities and Utility Providers
Illegal connections, non-payment and the bypassing of meters pose a significant financial loss and burden on municipalities and utility providers.
Customer trust has been compromised in that many customers believe that meters are not being read, not being read regularly enough and in some cases, estimates are used for billing purposes. Compromised customer trust could translate into a significant amount of billing queries, reluctance to pay and late payments. Furthermore, customers often experience a high level of frustration when trying to report faults.
By continuing to use the current systems and infrastructure, the problems and challenges only get worse and more entrenched. To ensure that these challenges are overcome, and that municipalities and utility providers get paid, in full and on-time, a new and different approach to dealing with these challenges is required.
The use of modern technology, loT and bi-directional communication ensures a new and effective approach, guaranteeing full revenue recovery.
Benefits
Accurate and Verifiable Meter Reads
The WeBill Solution can ensure accurate and verifiable meter reads in several different ways:
Application of Relevant and Optimal Tariffs
Tariff complexities are addressed to ensure that the correct and optimal tariff is applied to the accurate reading. The WeBill
system accommodates the proposed Eskom prepaid Time of Use (ToU) tariff structure.
Smart Prepaid Electrical
Identification of Meters Being Bypassed
The overriding and by-passing of meters is a common practice. Consumers can consume a utility, without consumption being measured. Consumers therefore consume the utility free of charge.
With regards to post-paid meters, the Field Manager Module assures accurate and verifiable meter reads.
In the case of pre-paid electrical meters, the WeBill Smart Prepaid Electrical Meter sends a consumption reading on the hour every hour. If the hourly messages are not forthcoming, this could be an indication that the meter has been by-passed. In this case a notification will be sent, and a physical verification of the meter could be performed. If it is found that the meter has been by-passed, they meter can be switched off.
Detection of Leaks and Wastage
Water leaks are detected and reported on, indicating the number of liters per hour wasted.
On-time and Correct Billing
With real-time, accurate meters reads and the seamless application of correct tariffs, on-time and correct billing instructions are available.
With correct invoices, comes a reduction in billing queries and on-time, in-full revenue recovery.
Meter Reading Companies
Managing the schedules of meter readers, ensuring the relevant meters are read at the appropriate time, verifying the accuracy of the reads, and getting the information back in time to invoice on time, is a process open to human error, time delays and inaccuracies. The WeBill Field Manager Module eliminates the typical problems associated with manual meter reads, ensuring near-real-time, verifiable meter reads. It drastically reduces processing time, improves cash flow, and reduces time consuming human intervention and errors.
Benefits
Accurate and Verifiable Meter Reads
The WeBill Field Manager Module empowers meter reading companies to manage and control the physical reading of meters.
Student Accommodation
Consumer
Available to end-users on their smart devices, consumers can manage and control their utility consumption, behaviour and spend. Through the WeBill Wallet system, consumers can purchase their required utility in the comfort of their own home, basically wherever and whenever they need. The hassle, cost and inconvenience of purchasing tokens and loading the meter is a thing of the past.
The wallet-based purchasing system and Consumer Mobile Application.
