Platform
The WeBill Platform
An end-to-end utility management ecosystem with 7 modular components covering the full utility lifecycle — activate only what your Organisation needs.
Organisation
The foundation of your WeBill ecosystem
Every device, site, and service on WeBill belongs to an Organisation, which is invoiced directly and manages its own users through role-based permissions, hierarchies, and API access.
- Role-based user permissions
- Multi-level organisational hierarchies
- Direct invoicing per organisation
- API access management
- Inter-organisation exchange
Device Management
Track and manage all utility hardware
WeBill’s inventory system tracks all utility hardware — meters, concentrators, modems, SIM cards, and more — linked to an Organisation, managing smart device configuration and meter registration for 27+ manufacturers.
- 27+ meter manufacturer integrations
- Smart device configuration
- SIM card and modem tracking
- AMR and IoT device support
- Hardware-agnostic architecture
Tariff
Apply the right rate, every time
WeBill supports all major tariff types and official South African electricity and water rates, alongside rigorous rate-journalling to keep custom and published tariffs accurate.
- All SA municipal tariff types
- Time-of-use (TOU) pricing
- Net-billing and feed-in tariffs
- Custom tariff creation
- Rate journalling and audit trails
Portfolio
Manage complex property hierarchies
Portfolio is where properties, devices, tariffs, and consumers come together — configuring complex site hierarchies, common area charging, check-meter recovery reconciliation, and alternative energy sources like generators, solar, and boreholes.
- Sites, sub-sites, and unit hierarchies
- Common area charging
- Check-meter reconciliation
- Solar and generator billing
- Borehole water management
Consumer
Empower your tenants and end-users
A Consumer occupies one or more Units with a utility account each, all linked under one profile even across Organisations, and can be invited to the WeBill mobile app to monitor usage, manage levies and rentals, and consolidate every utility account.
- Single consumer profile across orgs
- Mobile app access
- Consolidated utility wallet
- Real-time usage monitoring
- Levy and rental management
Workforce
Manage field operations end-to-end
WorkForce manages field instructions — meter reads, installs, replacements, audits, and connections — scheduled and dispatched to Agents or Consumers via a mobile app with routing, live tracking, quality control, and offline support.
- Field task scheduling and dispatch
- Live agent tracking
- Offline mode with auto-sync
- Quality control workflows
- Mobile app for field agents
Billing
AI-powered billing from invoice to payment
Billing manages incoming municipal and utility provider invoices — auto-processed with AI for data extraction and reconciliation — and outgoing postpaid bills to tenants, synced with property management and accounting systems.
- AI invoice data extraction
- Automated reconciliation
- Postpaid tenant billing
- Accounting system integration
- Tenancy schedules and payment tracking
for postpaid and prepaid meters
The WeBill Software is hardware agnostic and can be integrated with any type of meter
One platform. Every utility.
Seven modular components that work as one connected ecosystem, covering the full utility lifecycle. Activate only what your Organisation needs, and add more as you grow.
See how WeBill fits your Organisation
Our team will walk you through the modules relevant to your use case, with no commitment required.